You will need to produce any of the following government-issued photo identity proof for paying for the product in AED currency: a. Emirates ID b. Passport For any customer assistance, please write to care@shivayjewels.com

The time taken for customised jewelry varies according to the design; however, we make our best efforts to ensure that the order is created on time. We usually complete the end product within 5-7 working days in UAE from the day of order confirmation.