Question 1

Do I need to show any ID proof?

Accepted Answer

You will need to produce any of the following government-issued photo identity proof for paying for the product in AED currency: 
a. Emirates ID
b. Passport

For any customer assistance, please write to care@shivayjewels.com

Question 2

How soon will the customisation of my jewelry get done?

Accepted Answer

The time taken for customised jewelry varies according to the design; however, we make our best efforts to ensure that the order is created on time.

We usually complete the end product within 5-7 working days in UAE from the day of order confirmation.

FAQs

Do I need to show any ID proof?

How soon will the customisation of my jewelry get done?